Using myGov

Unlocking the Mystery: myGov and myGovID Explained

Did you know that myGov and myGovID are two completely different things?

No? Perfectly understandable! You’re not the only one who’s a bit baffled (and we’re sure it has nothing to do with the names 😜)!  Keep reading to find out what each one is, and why both are a good idea for you to have.

What’s myGov, you ask?

myGov is your online account that gives you entry to various government services. Once you’ve got your myGov account up and running, you can securely connect it to services like Centrelink, Medicare, the ATO, Child Support, My Health Record, JobSearch, NDIS and more. This enables you to manage your details, receive official notices, and make requests, all by signing into your myGov account.

So, what’s myGovID then?

myGovID is basically your digital ID card in app form. You input key personal details – think driver’s licence, passport, and date of birth – to verify your identity. All this information is securely stashed within the app itself. So, instead of scattering your personal data across the internet to prove who you are, all you need is the myGovID app. Consider it the 21st-century equivalent of the 100 points ID check. Best part? Once it’s all set up, you can use your myGovID to log into your myGov account and more.

Note: You cannot view your myGov account or Inbox within the myGovID app.

How do I get started?

If you haven’t already setup your myGovID, then that’s a great place to start. Once you’ve got your myGovID then you can set up your MyGov account and start linking up all your services.

  • Download the myGovID app (available on the App Store and Google Play) on your compatible device.
  • Open the myGovID app and follow the prompts. You will need to enter your full name, date of birth and personal email address.
  • Add your identity documents. A Standard identity strength allows you to access all participating government online services. You’ll need two Australian identity documents (your name must match in each).

More information on setting up a myGovID can be found on the myGovID website:

Setting up your myGov account

If you have never used myGov for services like Medicare, Centrelink, or Tax, or you simply do not have a myGov account yet, follow these steps:

Get your myGov app using myGovID

To have all the info and connections to services you need wherever you are, simply set up the myGov app using myGovID. For that you’ll need:

Setting up the myGov app using myGovID:

Open the myGov app and select Sign in

  • Select I agree to the privacy notice and terms of use (after you’ve read them, of course)
  • Select Use myGovID Digital Identity
  • Select myGovID as your Identity Provider
  • Enter your myGovID email address, then select Login
  • A 4-digit code will appear on the login screen
  • Open your myGovID app and enter or accept the 4-digit code
  • Go back to the myGov app
  • To give your consent to share the details outlined on screen with myGov, select Consent
  • Create and confirm your 6-digit myGov app pin.

Once you have set up the myGov app, you can use your 6-digit myGov app personal identification number (PIN) or your mobile phone’s security features like face and fingerprint recognition to sign in.

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